If you want to learn how to return mattress to Amazon, you’ve landed at the right spot. It’s easy to return your Amazon mattress if it’s still in its original packaging and you have a receipt or proof of purchase. You can do it online. We’ll walk you through how to return mattress to Amazon and how long it takes for your money to be refunded, in this blog.
There are many stores customers can shop in, both in-store and online. Also, companies such as Amazon, IKEA, and Wayfair sell very good-quality mattresses for reasonably low prices. It is no secret that a lot of people find it more expedient to buy things online from the comfort of their homes.
Shopping on Amazon has simplified online shopping even more, with the website supporting anything from furniture to books. Buying a mattress on Amazon can be a complicated double-edged sword. It is because anyone who has been on the look for a mattress, in particular, knows that such kind of furniture needs to be tested and felt before you are sure that it fits your needs or not.
For most mattresses, you cannot feel it or try it out if you are purchasing it online, especially on Amazon. That’s why it is very important to know how to return mattress to Amazon if you are not satisfied.
Make Sure You Are Eligible For A Refund
Make sure you’re fully qualified for a return before you go through the hassle of figuring out how to return your mattress. Each product genre on Amazon has its own set of terms and conditions, so read them thoroughly before purchasing. Here are some basic guidelines to follow.
The mattress can be returned to Amazon if the following conditions are met:
- You purchased it directly from Amazon.
- It’s still in the box it came in (not opened)
- You seek a return within 365 days of purchase
You will not be eligible to return your mattress if:
- You purchased it through a third-party vendor.
- It had been opened or used for over 30 days.
- It can’t be resold because it’s in bad shape (e.g., dirty or stained)
If you are unhappy with your mattress, Amazon will accept it for return as long as it is returned in its original packing within 30 days of receiving. The mattress should also be clean and stain-free.
Amazon Mattress Return Policy
Amazon allows its customers to request their mattresses within 30 days of receiving their shipment. Amazon will accept mattresses that are only unopened and boxed up in their original wrapping. Also, mattresses sold through third-party sellers on Amazon will have policies that may not be for returns or refund purposes.
They are currently unable to take back mattresses that have been expanded and opened.
How to Return Mattress to Amazon
Some mattresses are returnable for free, while others are not. If free return option is available, Amazon return label will be sent. If a label is not available, you will be responsible for paying the shipping costs yourself. You may plan a pickup or drop-off at a UPS site. Keep in mind that if you prefer to drop off the mattress rather than schedule a pickup, you will be responsible for all packaging materials and charges.
If you have an Amazon return label, all you need to do is repack the mattress following Amazon’s guidelines and arrange a pickup. If you wish to arrange a pickup manually, you may do so using your reference number on UPS’s website before booking a pickup on UPS’s website; make sure it has been 24 hours after UPS picked up your box.
If you can’t find your tracking number, call Amazon customer support, and they can assist you. Please remember that it cannot be returned once a mattress has been removed from its original packing.
Warranty Of Amazon Mattresses
Some third-party companies that sell mattresses through amazon provide warranties for their products.
The information for mattress warranty can be found on the product page usually under Warranty and support. Customers may contact their customer service for any information.
Customers should bear in mind that not every mattress will provide a warranty. Mattress returns that do not have warranties will be handled by Amazon directly.
Here are some steps to return your mattress to Amazon:
Prepare Your Mattress
Firstly, you need to prepare the mattress for return. Some mattresses stay in the initial condition and, others expand.
Although the Amazon mattress return policy allows you to return mattresses within 30 (thirty) days of purchase, you will rarely get a refund on them.
Follow Their Return Policy
You have to follow the instruction in the return policy to regulate your next step;
In some cases, you will have to ship the mattress to the seller’s location. Meanwhile, in other cases, the seller will arrive at your door to take the mattress.
Check the cost of shipping, if the return policy specifies the latter. Fortunately, many companies do not charge for their shipment, but it is better to always check beforehand.
Sometimes, they charge for shipping according to weight due to their usage of fuel or vehicle capacity but, you have to check before to stay away from extra charges.
You should consider the return period of the company. Amazon mattress return policy specifies a 30 days return window but, some sellers offer more than 30-day trials.
For example, a seller may offer a 60 or 120-night trial, during which you can return your mattress if you are not satisfied with it.
Get Your Refund
The seller’s refund policy will govern if and when you get your money back. In this case, the duration varies from one seller to another but, the average is five to six days.
Some third-party sellers have their refunding period, such as more than a weak so, it doesn’t matter because the duration of refund is usually mentioned on their support book. After it, you will be able to get your refund.
Things To Know While Returning Mattresses On Amazon
No doubt, mattresses are the common items that customers return on amazon due to the unsuitable frame of their settings.
Therefore, when you are purchasing a mattress, don’t be put off by the return rates. Here are some thongs to keep in mind whenever you return mattresses to Amazon:
No Return On The Damaged Mattress
It is an obvious thing that you can’t return a mattress if it is perceptibly damaged. It means that the Amazon mattress return policy does not apply to burnt, soiled, or misshapen mattresses.
You might be thinking:
What to do with a mattress that you don’t use but can’t return either?
In this case, you can donate your mattress to someone in need. It is the best way you should adopt it. Alternatively, some companies offer you an inducement for donating mattresses.
You can follow these steps which can help you that how to return mattress to Amazon.